Support is always here. Get help via live chat, FAQ Center, or email with any questions or concerns.
Creating a profile takes seconds. Find out more on creating an account, verifying your identity, and more here.
taskapron is in beta. Therefore, any issues found should be reported to help improve your experience. Find out more here.
Find our community guidelines and more regulations regarding the use of the taskapron platform here.
Welcome to taskapron! You've chosen the perfect, all-in-one, platform to get that to-do list to done.
taskapron is a trusted community platform connecting people who need tasks completed, with those willing to complete those tasks accordingly. You can find and post in seconds.
No task is too large. From simple to complicated, taskapron is here to help. Whether you need home cleaning, roadside assistance, grocery delivery, or even an addition to your home, we provide what's necessary tools to get it done
We are a community and should be able to interact as such. The only fee you are ever charged is a commission, and they are only taken if the task is completed successfully.
With taskapron, you can outsource the work you can't, or just don't want to do. But, before posting something that requires a second thought, check your city, state, and governments guidelines on the legalities of the task. taskapron's universal guidelines prohibits escort and adult services, advertising, alcohol related tasks.
To create a safe and rewarding environment, users must follow the guidelines posted.
Simply put, no. Posters and taskers may only communicate and work through taskapron. Why?
Anything done outside of the platform can be difficult to prove. If the work is done on the platform we are able to fully understand the situation from beginning to end.
Therefore, any work done outside of the platform is not allowed. You will not be punished, but you will also not be able to open a dispute if we find proof that any work or communication was conducted outside of the platform.
Those who don't follow these guidelines must settle their dispute without the help of taskapron's resolution team. This can be done on or off the platform.
A poster is someone looking to get their tasks completed whether online or in person.
Creating a task is easy and free - simply sign up and describe your task to the community.
Once posted you will begin receiving offers from interested taskers. From there you can quickly view profiles and feedback of those you are interested in working with.
Upon selecting a qualified tasker you will be prompted to place the funds into a secured escrow account until the task is completed as described. You'll have the tools, such as private messaging, necessary to communicate the task efficiently without the use of another website or app.
Show others who you are using badges. These badges show that you have proven your identity and have a license in a particular area.
A tasker is someone looking to complete tasks whether online or in person.
Finding work is easy - simply search tasks in your area and apply! It takes seconds - just sign up here, get your profile together (and even create your own business account(s)), and start applying.
Once signed up, you can begin making offers. If an offer is accepted you will be notified and can begin work on the day(s) listed. Keep in mind that you must have legal working rights in the USA and be ages 18 (with a legal guardian's permission) and over.
Funds are held in an escrow account until the task is completed successfully.
taskapron is currently only available in the United States of America ("USA," "US" are used interchangeably).
Note that you are only able to post tasks in the country you are located. If you are completing tasks, you must be located in the country you are completing the tasks and have local working rights and be ages 18 (with a legal guardian's permission) and over.
No tasks in your area? You can choose to post your own task or wait for the demand to increase. In the meantime you can invite others in your area and earn money in the process. Sign up here to get your referral link.
Being in escrow means you've entered a legally binding contractual agreement where the funds are held in a third party (taskapron) account on behalf of the poster and tasker until the task is completed.
Once complete, the funds are automatically dispersed to the respected parties.
This essentially means development is still in progress.
We at taskapron want to make the experience on the platform unforgettable, while providing security, quality and assurance in the process.
During this process you may experience small mishaps and mistakes that can easily be taken care of. While in beta we ask that your report any errors, mispellings, and anything you feel does not belong.
In short, no. The construction and service industry have always been a competitive market. From quotes, to the negotiating of contracts to those who are self-employed. Keep in mind that those who are self-employed have been placing "bids" since the dawn of time.
To help keep market prices stable, all offers made will only be shown to the poster ("client"). This will prevent others from unfairly viewing your bid and attempting to "underbid." You, as the industry experts, should bid accordingly, whether the poster posts a low or high budget task.
Signing up is easy and free for everyone (ages 18 and over). You must have working rights in the USA.
Simply head to taskapron.com and sign up. You will need to provide a name, username, email, and password
After signing up you are able to update your profile. You can add details such as skills, badges, and portfolio to increase your odds at earning the task.
Signing up is easy and free for everyone (ages 18 and over). You must have working rights in the USA.
Simply head to taskapron.com and sign up. You will need to provide a name, username, email, and password
After signing up you are able to update your profile. You can add details such as skills, badges, and portfolio to increase your odds at earning the task.
Badges are a way to verify someones identity whether they have a profile photo or not. This ensures that the user has completed one or more badge verifications - these can be viewed under badges and licenses in your dashboard.
Licences ensure that someone is permitted to perform specialized work in a particular field. Nearly all of the categories listed have specialized areas that require a professional so you must asses whether you do by the type or amount of work to be done.
Applying is easy and free. This shows others you are verified and a qualified tradesperson. Sign up here to get started.
As a minor you are only able to engage in casual tasks that don't require a license. These include, but not limited to,
Your legal guardian is responsible for you and any work perform. Violating any of these rules could result in permanent account termination. You are only allowed one account per person.
You, the legal guardian, must determine a risk/hazard assessment before entering into any contract.
Posting a task and getting quotes is easy and free. Simply click post a job in the navigation menu.
When posting, be clear on the scope of work, time, and budget as this ensures the tasker can assess their ability to complete the task properly.
Not sure how much the task should cost? Once signed up you can quickly create a quote and receive appraisals on the actual job site.
When posting a task you must consider the amount of time it would take to complete and a fair hourly rate. We encourage offers to be made at a fair market price so offers may vary. You are encouraged to select the tasker based on not only their offer, but their profile rating, badges, and licenses. As the poster ("client") you are responsible for choosing a reliable tasker.
Refer to the Bureau of Labor Statistics for updated trade pricing.
Not sure how much the task should cost? Once signed up you can quickly create a quote and receive appraisals on the actual job site.
Tasks expire on the due date if not filled by a tasker.
You can easily repost the task with a different due date from your dashboard. Simply find the task that expired and click repost.
After a task is completed the poster must inspect to make sure it was completed as specified and they'll have 48 hours to do this. If there aren't any issue, you may release the payment immediately.
If the poster forgets to release the payment within the 48 hour timeline, it will automatically be released to the tasker.
The maximum task price is $10,000 per milestone. A milestone essentially signifies the completion of a single task within a project with multiple tasks. You are able to create as many milestones per project requirements.
Example: Kitchen renovation that requires a complete teardown.
Alternatively, you can hire different taskers for different parts of the renovation. For example, you may create a task for the plumbing and another for the electrical.
Keep in mind that if you communicate or agree to any work outside of the taskapron platform you are no longer able to file or settle any disputes with the help of taskapron's resolution team. Refer to Can I communicate or work outside of taskapron? for more information.
Badges are a way to verify someones identity whether they have a profile photo or not. This ensures that the user has completed one or more badge verifications - these can be viewed under badges and licenses in your dashboard.
Licences ensure that someone is permitted to perform specialized work in a particular field. Nearly all of the categories listed have specialized areas that require a professional so you must asses whether you do by the type or amount of work to be done.
Applying is easy and free. This shows others you are verified and a qualified tradesperson. Sign up here to get started.
You can post a task as far out as you need. We suggest that you post tasks closer to the due date because it can sometimes be difficult for taskers to commit if the task is too far ahead in time. Tasks can be rescheduled once assigned to the tasker.
For now this feature is currently unavailable. Keep checking back for updates.
Once your task has been posted it will be made public where interested taskers can begin applying. You can view your posted listing on the search page and manage from your dashboard.
You will be notified once you start receiving offers. From there you can browse and select the best tasker for the task.
Please note that if you have not provided a payment method you will be prompted to before hiring a tasker.
Payments are debited from your account and held in escrow until the task is complete.
For now you may only request quotes from a business unless you are provided with a direct link to the users profile. If you have not created any tasks when requesting the quote, you will be prompted to create one. This task will become public where other taskers can view and make offers in case the business or tasker doesn't respond.
Please note that when sending quotes the task amount will be placed in escrow to assure the business or freelancer that you have a serious offer. You will be notified if the business or tasker accepts or declines the offer sent.
Sending offers are easy and free. Simply navigate to the task and select send offer. From there you can send a reasonable offer letting the poster ("client") why you are the right person for the task.
When making an offer you must take into account your hourly rate based on how long it will take to complete the task. If you feel the budget is too low then make a reasonable offer and tell the poster ("client") why you are making the offer you are.
Refer to the Bureau of Labor Statistics for updated trade pricing.
Yes. Navigate to the task you've made an offer on from the search page (change offer) or dashboard (modify offer).
Found the task from the search page? Select send offer and from there you can send an updated offer that will replace the old one.
From the dashboard go to jobs to modify the current offer made.
Yes. Navigate to your dashboard and select jobs.
Trust and integrity are top priority on this platform. At taskapron we do our best to mitigate any situation that could affect that.
It's important that our community members are well-informed of any possible fraudulent activity and know what to look out for.
When making offers keep a look out for suspicious activity and report it so we can invistigate further. In any situation where you feel a task may go against our guidelines you may report it directly from the listing.
Some examples of potentially suspicious activities to report:
If anything seems off, don't hesitate to ask the poster ("client") for more information or report the task.
taskapron welcomes weird and unusual tasks, but they must conform to the guidelines set in place.
This helps make taskapron a safe and trusted community platform.
Private messaging is allowed only after a task has been accepted. If you feel for any reason that you need to update your offer, you can do so by finding the task and selecting send offer.
Once an offer has been accepted, the status will change from open to assigned.
If it has been assigned to you, you will receive a notification and the listing will appear in your dashboard under jobs. The payment will be securely held in escrow (by the poster) until the task is completed.
If you have any questions regarding the task, time, or location, you can privately message the poster from the jobs page in your dashboard. Once complete, the poster will be notified and have 48 hours to review and release the payment or it will automatically be released.
Should you have any disagreements before the payment is release you may have taskapron intervene and figure out a solution based on what information is provided on this platform only.
Need more merchandise to complete the task? Simply ask the poster to increase the budget and why.
Community guidelines are a common set of standards and behavior that must be followed by all members. This keeps our community transparent, honest and safe so that everyone can enjoy the platform.
As we grow in the community, the guidelines and terms of services will adapt.
At taskapron we're passionate about our community and, we're all about keeping it a safe and respectful. As we continue to grow it's important that our guidelines continue to do the same. We work hard to ensure that everyone has the same experience and are treated fairly.
We help to facilitate a safe, trusted, and transparent work environment and in return, we ask that you help to do the same. If you suspect that, for any reason, any member of the taskapron community violates these guidelines to report it.
Whether you have questions or a problem arises, we are here to help. We work hard to enforce our community guidelines so if you find that any member has violated our guidelines, report it from the users profile or the contact us page. As we grow as a community, so will our guidelines.
We take our community guidelines serious. If we find that you have violated any of the guidelines we can action to remove any content created by said member (this includes offers) or cancel or suspend your account and any tasks and contracts.
At taskapron we're passionate about our community and, we're all about keeping it a safe and respectful. As we continue to grow it's important that our guidelines continue to do the same. We work hard to ensure that everyone has the same experience and are treated fairly.
We help to facilitate a safe, trusted, and transparent work environment and in return, we ask that you help to do the same. If you suspect that, for any reason, any member of the taskapron community violates these guidelines to report it.
Whether you have questions or a problem arises, we are here to help. We work hard to enforce our community guidelines so if you find that any member has violated our guidelines, report it from the users profile or the contact us page. As we grow as a community, so will our guidelines.
We take our community guidelines serious. If we find that you have violated any of the guidelines we can action to remove any content created by said member (this includes offers) or cancel or suspend your account and any tasks and contracts.
taskapron aims to make your experience safe and welcoming. Being part of a community means there are behaviors and guidelines that everyone is expected to follow. This helps to keep our forward goal of building the community in a way that connects those easier and faster than ever.
These are the principles, tied with our community guidelines, that uphold our standards in what is expected from members.
If you find any task that doesn't seem to fit our guidelines report it to using the following methods below:
At taskapron we value certain standards such as honesty and morality. abiding by these standards is what ensures all members have a safe and enjoyable experience whilst using the platform.
In our Community Guidelines we specify certain measures we take for the safety of all users, we will not take violations of any guidelines lightly. So please refer to the community guidelines if you have any questions or concerns.
Anybody who violates any of the standards we have set in place are subject to action taken against your account. So respect all members of the community.
Refer to community guidelines for taskers and community guidelines for posters for more information.
An individual or a business performing work on behalf of another company. This is accepted as long as an agreement has been made between the poster and assigned tasker.
Eager to get started? Before joining our community you must qualify for the below:
Accounts are limited when a member breaches the community guidelines set by taskapron. These guidelines are in place to keep our community safe and rewarding so those who violate that may be placed on temporary or permanent account limitation.
When your account is limited, in some cases, you may no longer be able to log in or perform actions such as placing offers.
If you disagree with taskapron's decision to limit your account you may appeal it by contacting us here or replying to the email sent explaining the limit. You must explain in detail why you want this limit removed.
You will receive a response from our team within 72 hours our the appeal. If you are reinstated you will receive full access within 24 hours and an email confirmation. If not, you may submit another appeal in 3 months. Accounts permanently limited won't be considered for reinstatement.
In order to place an or assign a task, you must verify your payment details. Following the task, the payment will be deducted from the account of the poster and held safefely in the taskapron payment account. Prior to releasing a payment, we highly recommend that you check to make sure the task was completed. You'll have 48 hours to verify the task or it will automatically be marked as complete making the process a smooth and efficient one.
The taskapron payment account is a cashless payment system. When offers are accepted the funds are debited from the posters credit/debit card and held in escrow (also know as the "taskapron payment account") until the task is completed.
It's purpose is to guarantee payment protection for taskers, as well as a safe, seamless way to get posters to complete local tasks. Both posters and taskers can rest-assured that the money is tied to a particular task via the taskapron payment account; and that the agreed amount will be released only when both parties are satisfied with the work rendered or 48 hours passes.
The following steps apply when the taskapron payment account is used:Tips are meant for taskers who have done a great job as a way of saying thanks!
Posters can decide whether or not a tasker deserves a little extra on a task completed successfully. The tipping option becomes available after the poster releases the payment for a tasker.
Please note that tipping is not mandatory.
In case you find that a task is more complex than you initially estimated, the poster can easily increase the price.
Once agreed to, increasing the budget as a poster is easy.
Follow the steps below to increase:Both the tasker and poster can increase the price for an assigned task. If a tasker decides to use the feature, they must contact the poster and request an increase with a detailed reason. As a poster, you must first discuss the increase with the tasker. If agreed, you may increase the budget from the invoice.
If you (the poster) do not agree to the increase requested, you can decline it or negotiate a better price with the tasker. Unless you give consent and accept the increase the request will not be accepted. To decline a price increase for a task simply reply to the taskers request.
Once a task is assigned you may only increase the price of the task.
If you (the poster) feel that it is necessary to reduce the budget you may cancel the project and duplicate it using the new budget. You must contact support when this happens so that your account won't be affected.
Once a task is marked as complete or 48 hours passes after clocking out, the poster may no longer be allowed to increase the budget.
Budget increases must be done while the task is in progress.
taskapron's partner program provides the unlimited potential to earn and it has never been easier. When joining the community you'll receive a unique referral link to share with family and friends.
Members earn when a new user posts their first task, or current members posts or completes a task. The money earned can be instantly cashed out or used to shop taskapron's merchandise. Our merchandise can feature a variety of product, from t-shirts to rain coats and flashlights. These are additional branded tools that can be purchased to make your task easier and make you more recognizable as a professional.
Violating community guidelines may affect your account and credit. If you are subject to termination, any active credits may be forfeited as they are earned on the platform itself.
Referrals do not expire and are currently unavailable in all regions.
When a task is posted and a tasker is assigned the money is placed in escrow (or taskapron payment account) where it is held securely. When the task is complete the poster must inspect to make sure it was done as specified.
In some cases, the poster inspects the task but forgets to release the payment. To help make payments more smooth and efficient they'll have 48 hours to do this. When that time passes the payment is released to the tasker.
taskapron is an efficient and effective platform when it comes to getting things done. In order to remain focused on this goal, we've set standards and policies in place. Find anything you need to know about pricing and payments below.
Setting prices for tasks where you have no idea of the value can be frustrating. Each industry is unique and have their own rates or price guides.
Always remember, you get what you pay for. A fair budget can go a long way when it comes to getting the task done. If an offer sounds too good to be true then it often is, and, in most cases, should be reported if you feel that it violates our community guidelines.
Refer to the Bureau of Labor Statistics for updated trade pricing.
taskapron supports online payments only. They must be made through our taskapron payment account where funds are held until a task is completed successfully. All major credit/debit are accepted.
You may only add one payment method at a time.
When assigning a task, payments are held in a secure escrow account where the funds are released upon completion. This shows the tasker that the task is funded and that you have a serious offer.
This provides a mutual, and contractual, agreement between the poster and tasker ensuring that each party is paid fairly for the work done or not.
You, as the poster, have full control over releasing the payment. But in order to remain efficient, you'll have 48 hours to inspect and release the payment.
After posting a task, it becomes available in your dashboard where you are provided with several options as a way of managing your posts.
Visit your dashboard and locate the task under Jobs. Simply select the edit button to change the price and any other needed information.
If the task has been assigned, you are only able to increase the budget. To do so follow the above steps and select job details.
After the tasker arrives and completes the task he may request payment or wait until the 48 release window is up. You may inspect and release payments at your own discretion. If a tasker requests payment upon completion you may decide to release. If the payment isn't released immediately you'll have 48 hours to release or it will be released automatically. The 48 hour window allows us to flow efficiently and you to inspect the job site.
Should any problems occur, you and the tasker must rectify it. If not, you have the ability to open a dispute.
Tipping becomes available after a task has been successfully completed. To tip your tasker simply locate the completed task and select view invoice.
Refunds are typically initiated if a task is not completed as per your listed requirements. Funds are instantly refunded by taskapron, but may take from 7-10 business days depending on your bank to arrive in your account.
Invoices are made available for both the poster and tasker upon the successful completion of a task. They're very detailed and contain every aspect of the task, but do not provide tax information. No information regarding taxes, insurance, or payroll is provided.
To view invoices, visit your dashboard, select jobs, locate the task, and select view invoice.
Payments made through taskapron are safe and secure. We regularly complete system-wide scans to ensure payments a smooth and reliable.
We take privacy and security very seriously so you may rest assured that your payment details, and other information, are handled with care.
taskapron is an efficient and effective platform when it comes to getting things done. In order to remain focused on this goal, we've set standards and policies in place. Find anything you need to know about pricing and payments below.
Setting prices for tasks where you have no idea of the value can be frustrating. Each industry is unique and have their own rates or price guides.
Offers made should be for the full scope of the project while also keeping the posters budget in mind. If your offer is different from the budget, you can explain why when making it.
Refer to the Bureau of Labor Statistics for updated trade pricing.
Making offers as a tasker or business is important when building your brand within the community. It is essential that you follow the practices set within the community guidelines (refer to unacceptable practices on taskapron for more information).
Here's what to avoid when submitting offers to posters:
Completing tasks is important when building your brand within the community. It is essential that you follow the behaviors set within the community guidelines (refer to unacceptable behaviors on taskapron for more information).
Avoid any unprofessional behavior.
When making offers, the poster should always be informed as to the list of requirements and material. This helps them to understand what is going on from start to finish.
Your offer may not include tips and fees. Tips are not required by the poster, so remaining social about updates and answering questions could go a long way. Fees keep our platform running and may never be included in any offers.
After making an offer on a task, it becomes available in your dashboard where you are provided with several options as a way of managing your posts.
Visit your dashboard and locate the task under Jobs. Simply select the modify offer button to change the price. If you would like to resubmit a new offer you must go to the task and select send offer.
If the task has been assigned, you may ask the poster to increase the budget using our private messenger. You must explain why you need the increase in full detail.
If you arrive to the project and feel that you underestimated your budget based on unseen problems, you may ask the poster to increase the budget using our private messenger. You must explain why you need the increase in full detail.
If you are at the job site you must do your best at evaluating the increase before starting work. The reason is because your poster may deny your increase and you are no longer able to complete the project with the budget given. When this happens, and you haven't started, you can simply cancel the project and contact us with the reasoning behind the cancellation. If you have, you must do your best to work with the budget and materials provided.
After arriving and completing the task you may request payment or wait until the 48 release window is up. The poster has the right inspect and release payments at their own discretion. If you request payment upon completion, the poster may decide to inspect and release. If the payment isn't released immediately they will have 48 hours to release or it will be released automatically. The 48 hour window allows us to flow efficiently and the poster time to inspect the job site.
Should any problems occur, you and the poster must rectify it. If not, you have the ability to open a dispute.
Payments are typically released instantly. If the funds aren't instantly deposited into your accoutn, it may take up to 3-5 business day to arrive depending on your bank.
In some cases, our payment provider may need to perform an identity check for confirmation or a payment exceeds their guidelines.
Verifying your identity is easy and free. You may choose from several identity badges in your dashboard.
taskapron's service fee, or commission, helps to keep the platform running and employees paid. This fee may fluctuate without notice, but will never go above 15% as our taskapron guarantee states.
Keeping commissions low is goal we wish to maintain. By following our guidelines and using the platform as specified, we are able to maintain our goal of keeping a low commission. As the platform grows, so will the fees so as a promise, taskapron vows to never charge the community for anything other than commission.
If you wish to contribute, you may do so from the home page.
When posting tasks, they should always be clear and descriptive in order to avoid confusion between posters and tasker.
We understand that tasks aren't always as descriptive as they first seem, so sometimes changes may need to be made. To help understand making changes to tasks that have already been posted, we've made a guide with everything you need to know.
If changes must be made, it is good to confirm any new details with any other parties involved in case they don't receive the change notification.
Making changes to a task that has already been posted is simple.
Follow the steps:After editing your task, it is a good idea to confirm the changes made. This way, the tasker you’ve been in contact with will know you’ve made updates.
Sometimes things come up at the last minute. If this happens and you must reschedule it is simple.
You'll have to:You and the taskers new terms are bound when an agreement is made through our private messenger.
If you estimate that the task will take longer, we recommend that you contact the poster to discuss further details. The task can be rescheduled once both parties agree to extend the deadline.
In case you find that a task is more complex than you initially estimated, the poster can easily increase the price.
Once a task is marked as complete or 48 hours passes after clocking out, the poster may no longer be allowed to increase the budget.
Budget increases must be done while the task is in progress.
Once a task is assigned you may only increase the price of the task.
If you (the poster) feel that it is necessary to reduce the budget you may cancel the project and duplicate it using the new budget. You must contact support when this happens so that your account won't be affected.
Sometimes you'll find that you may need to cancel the entire task if those changes can't be made. If you are having issues and have not assigned the task, you may simply delete and repost your task with a few clicks.
To do so, follow the steps below:After awarding the task you've posted, you will not be able to change taskers. However, if you require a different tasker, you can always cancel the original task posted, repost it and wait for offers from other taskers.
To repost a task, go to the cancelled task and click repost. If you want to hire someone in particular, you can send an offer to your preferred tasker where they can choose to accept or decline.
Following the steps mentioned above, the tasker will receive your notification and will be invited to accept/decline your new task. Please note that there is no guarantee that the tasker will accept your task. The tasker will be able to contact you if needed.
In uncertain circumstances, issues may arise where you may need to rescind (or cancel) a task. If you find yourself needing to cancel a task, there are some things to remember. This post will help to ensure that you are ready to cancel the task.
If the tasker has begun work on the task (partially completing it), they may be entitled to some compensation for their time and effort.
If a situation like this arises, we suggest that you discuss a partial payment with the tasker. Once an agreement is made you may contact us with the decreased payment amount.
If no agreement can be made, either of you may open a dispute where taskapron support will determine an outcome based on the evidence presented.
In short, yes. Cancelling tasks will lower your completion rate in cases where you were found to have been the cause of the cancellation. On the other hand, if you're found to not have been the reason for the cancellation, your rate will not be affected. For that reason, it's vital that you always select the correct cancellation reason.
Low completion rates affect your reputation and profile on taskapron essentially making it more difficult to receive offers, or have offers accepted.
Repeated cancellations can also lead to negative measures taken against your taskapron account. Depending upon the circumstances, we may decide to limit or, in severe cases, deactive your account. See breaching community guidelines for more information.
Cancelling a task requires you to open a cancellation request (or dispute) from the task itself located in your dashboard.
After your cancellation request is made, the other member will receive a notification with 48 hours to respond. They can either accept or decline or decline the request. If the member doesn't respond within the given time frame, the task will be cancelled in your favor.
Once the request is accepted, the payment will be refunded to your account instantly or, in some cases, 3-5 days depending on your bank.
Refunds are typically initiated if a task is not completed as per your listed requirements. Funds are instantly refunded by taskapron, but may take from 7-10 business days depending on your bank to arrive in your account.
taskapron is a safe and secure platform bringing posters, taskers and businesses, together within the community without the risk the of finding or completing tasks blindly. When completing tasks on the platform you get the piece of mind you wouldn't anywhere else. Not only are there rules to abide by, you have secure payments, dispute resolution in case anything goes wrong, a support team and the ability to provide valuable feedback. If a task is cancelled or we find that work has been done outside of the platform, you will not be eligible for any of these services.
Users may want to cancel a task in favor of cash for a number of reasons. However, the reasons usually turn out to be fraudulent and may cause loss of property or damage.
If you are offered a cash payment in order to cancel, you politely decline stating that you only work through taskapron. If the situation becomes uncormfortable, you may contact us for further assistance.
To repost a task, go to the cancelled task and click repost. If you want to hire someone in particular, you can send an offer to your preferred tasker where they can choose to accept or decline.
Prior to your decision to cancel a task, we highly recommend that you consult with your tasker and attempt to reach a mutual agreement to complete the task. For instance, you can make small amendments such as extend the deadline or increase the offer to live up to the expectations of the tasker.
Prior to demanding a task cancellation, make sure to check the points below:After carefully reading all of the above conditions on cancelling a task, you are at liberty to proceed and file a cancellation request.
The member you’re collaborating with will be notified of your decision. Within 48 hours they will have to accept/decline the cancellation. In case the member does not respond to the request, the task will be cancelled automatically.
Make sure to select the correct reason for cancelling a task to ensure fair attribution to the member responsible. As soon as task cancellation has been finalized, the account credit/payment return will be processed.
After your cancellation request is made, the other member will receive a notification with 48 hours to respond. They can either accept or decline or decline the request. If the member doesn't respond within the given time frame, the task will be cancelled in your favor.
Should you agree to the other member’s request to cancel your task, click accept. If you’ve already started to work on the task and don’t agree with cancellation request, you may decline.
In cases where you’ve decided to decline, we recommend that you have a conversation with the other member via private chat to see if you can reach an agreement on mutual terms. In the case of a disagreement regarding cancellation, contact the taskapron customer service department for further assistance on this matter.
The member who cancels a task will be asked to provide a reason. You will only be notified after you’ve accepted the cancellation request. Following this step, you will be asked to agree/disagree with the reason highlighted by the other party. If you agree that the task should be cancelled but you are not satisfied with the reason given, contact taskapron to further guidance.
When a member demands that you cancel a task, they will be requested to provide a reason for the cancellation.
The reason will be communicated to you via the cancellation request. At that point, you will have to agree/disagree with the reason provided by the member. If you feel the reason is unsuitable and wish to disagree, you can offer feedback directly to taskapron and mention your own reason for disagreeing.
After reaching a mutual agreement and a cancellation reason has been accepted, the task will be cancelled and the parties involved won’t need to do anything else. taskapron reserves the right to investigate the cancellation procedure and reasons for cancelling of both parties in order to attribute the cause correctly to the rightful party as cancelling an offer may have a negative effect on members that initiate cancellations, thus impacting completion rates.
To ensure taskapron offers a seamless, user-friendly experience to all of its members, the team will keep monitoring behaviors and trends linked to any task cancellations to make sure the platform is running smoothly.
Once a cancellation request is submitted, the 48 hour countdown starts and can no longer be cancelled.
We, at taskapron, take safety and security very serious. Building a trusted community where members go to find or post tasks, while creating an all-around positive experience, is a goal we wish to maintain.
It's important to note that when accepting offers or completing tasks, followed by a transaction, through taskapron you are initiating a contractual agreement between you, the poster, and the tasker. Being a reputation-based platform, there are several tools to utilize when you start receiving offers and must choose a tasker including, but not limited to, badges, licenses, reviews and a portfolio. We recommend members follow our community guidelines in order to keep your account in good-standing.
If you feel uncomfortable at any time or in any situation, contact us for further assistance. Your questions and concerns remain confidential and are handled seriously. If you feel you may be in danger, contact your local authorities immediately by dialing 911.
We've put a list of measures together to help ensure your safety on taskapron and help make informed decisions.
When a task is posted, it is made available to the public where information included can be viewed by anyone. It's important that you don't add any personal information such as phone numbers and addresses for your safety and security.
You're allowed to private message in order to gather more information regarding the task.
When reviewing offers, try to be as informative as possible communicating with potential taskers. Understanding exactly what must be done before starting work makes it easier on both the poster and tasker essentially helping to avoid any cancellations and make appropriate offers. Don't hesitate to inquire with the tasker about qualifications (licenses) because they must be shown before starting work. You'll then have the ability to communicate and discuss the task through our private messenger. If agreed to mutually and a bigger budget is needed, you can easily increase it by locating the task in your dashboard, select details, then increase budget.
Budget decreases are currently unsupported. If you need to reduce the budget you may cancel the task and repost it. Communicate with your tasker, if you have assigned one, throughout the process to avoid any confusion.
When the tasker shows up to complete the project don't be afraid to ask them to verify their insurance and identity if necessary. Trade related tasks require licenses, identification and insurance making it the perfect time to check and confirm both. You may request these through private message as well.
Releasing the payment before the task is complete is a big no no. Once it's released you can no longer receive a refund or open a dispute. Checking the progress before, during, and after is essential to making sure that your requirements are met.
If you encounter a situation where the requirements listed in the original post aren't met, you must first try and sort it out with the tasker. If it can't be sorted, you may contact us or open a dispute (this cancels the post) for further assistance.
When your tasker clocks out, after every task, it's important to check the work in person. You may request photos and other proof but it must be checked by you physically before releasing. If you can't check the work, and you are sure that the task is complete, you may release but it will be at your own descrition. You'll have 48 hours to check the work or it will automatically be released to the tasker.
After checking that the work was completed as specified, you can then release the payment! The funds will be released and sent directly to the tasker. You may choose to tip if you please (tasker receives 100%).
At this point, you've released the payment completing the task! You can let others know how your tasker performed on the task by leaving a review. It's important you remain professional and genuine.
Your safety and security are of the utmost importance here at taskapron. Should you encounter any situation where you feel uncomfortable in any way, make sure to contact us right away. We will make sure to handle the situation in confidence. If, regardless of reason, you feel that you are in danger, we recommend calling your local emergency line.
Be advised that there may be members asking you to cancel a task promising you a cash payment instead. However, in the absence of a safe escrow payment on the taskapron platform, we can't protect you and we can't force the other member to make the payment.
Such activity is fraudulent and breaches our Terms & Conditions. In order to stay protected, we highly recommend that you don’t take tasks or payments outside of the platform. Offers promising cash payments to allegedly avoid fees are too good to be true; meaning they’re probably attempting to scam you.
Tasks that are completed via the taskapron platform provide members with a peace of mind. Members are provided with a secure payment system, a dispute resolution center, and an experienced support team. If someone promises you a cash payment, we advise you to decline and if you can’t reach a mutual agreement, contact us for support.
We value the wellbeing of our members and constantly try to provide an exceptional user experience for everyone.
We’ve put together a list of useful tips with advice on what to do if you encounter a situation like this. If, for any reason, you feel that something’s not right please don’t hesitate to get in touch with us directly.
We, at taskapron, value trust and safety more than anything. We acknowledge that for you it is important to feel confident and truly believe you’ve chosen the right person for the assigned task. We recommend following these tips and tricks to help you feel more secure.
The team at taskapron take the safety and security of our members extremely serious. If your posted task demands a licensed tradesperson, it is important to know that your chosen tasker must have adequate qualifications.
Official badges are currently only available in the United States; their purpose is to verify that a tasker is licensed to work in the United States under a judicial form (e.g. as a company). If your tasker doesn’t live in the US, he will not have a badge next to or under their profile.
The taskapron badge service is only available for US citizens only; for now. It's best to verify any licenses before hiring, or arriving to the task site via private chat.
If you want to verify the license yourself you may do so by running their business or license number in your states registry.
We, at taskapron, take safety and security very serious. Building a trusted community where members go to find or post tasks, while creating an all-around positive experience, is a goal we wish to maintain.
It's important to note that when accepting offers or completing tasks, followed by a transaction, through taskapron you are initiating a contractual agreement between you, the poster, and the tasker. Being a reputation-based platform, there are several tools that are utilized by the poster when you start sending offers and one is accepted including, but not limited to, badges, licenses, reviews and a portfolio. As a tasker it's important that you take advantage of these free tools. We recommend members follow our community guidelines in order to keep your account in good-standing.
If you feel uncomfortable at any time or in any situation, contact us for further assistance. Your questions and concerns remain confidential and are handled seriously. If you feel you may be in danger, contact your local authorities immediately by dialing 911.
We've put a list of measures together to help ensure your safety on taskapron and help make informed decisions.
When a task is posted, it is made available to the public where information included can be viewed by anyone. It's important that you don't add any personal information such as phone numbers and addresses for your safety and security.
You're allowed to private message in order to gather more information regarding the task.
When making offers, try to be as informative as possible communicating with potential posters. Understanding exactly what must be done before starting work makes it easier on both the poster and tasker essentially helping to avoid any cancellations and make appropriate offers. The poster may inquire about your qualifications (licenses), so they must be shown when requested and before starting work. You'll then have the ability to communicate and discuss the task through our private messenger. If agreed to mutually and a bigger budget is needed, you can easily request an increase by contacting the poster with specific details on why it is needed. You may have to provide receipts if necessary.
Verify that you would like to work with the poster by viewing their profile. It contains information such as their reviews and verification badges.
Budget decreases are currently unsupported. If you need to reduce the budget you must stay in contact with the poster through the entire process of reposting the task.
When you show up to complete the project you may be asked to verify your insurance and identity if necessary. Trade related tasks require licenses, identification and insurance making it the perfect time to check and confirm both. The poster may request these through private message as well.
Requesting that that the poster releases payment before the task is complete is a big no no. This may limit your ability to make offers as it goes against our community guidelines. The poster has the right to check the progress before, during, and after to making sure that their requirements are met.
If you encounter a situation where you can't fulfill the requirements listed in the original post aren't met, you must first try and sort it out with the poster. If it can't be sorted, you may contact us or open a dispute (this cancels the post) for further assistance.
After you clock out, after every task, it's important to check in with your poster and give them time to verify the work done. It's important to take photos for your record, and as the poster may request them and other proof.
After checking that the work was completed as specified, the poster will release the payment within 48 hours! The funds will be released and sent directly to the tasker. If the poster chooses to tip, you'll receive 100%.
At this point, the payment has been released completing the task! You can let others know how your experience with the poster on the task by leaving a review. It's important you remain professional and genuine.
Your safety and security are of the utmost importance here at taskapron. Should you encounter any situation where you feel uncomfortable in any way, make sure to contact us right away. We will make sure to handle the situation in confidence. If, regardless of reason, you feel that you are in danger, we recommend calling your local emergency line.
We value the wellbeing of our members and constantly try to provide an exceptional user experience for everyone.
We’ve put together a list of useful tips with advice on what to do if you encounter a situation like this. If, for any reason, you feel that something’s not right please don’t hesitate to get in touch with us directly.
We, at taskapron, value trust and safety more than anything. We acknowledge that for you it is important to feel confident and truly believe in the person who assigned you the task. We recommend following these tips and tricks to help you feel more secure.
With taskapron, tasks are mostly completed without incident. But, sometimes things can become more complicated than expected. It's vital that both the poster and tasker are on the same page and expect the same results in order to avoid any disagreements.
taskapron offers free dispute resolution in those unavoidable situations. It's imperative that both the poster and tasker try to settle their differences before opening a dispute as the decision will no longer remain in either hands. The decision will be left to our resolution team.
Follow the tips below if you feel you are having trouble with someone in the task.
To avoid communication breakdown, members must remain open about any questions and concerns. Remain clear, practical and honest when communicating.
Do's:Payments are usually the first of any concern when things aren't going as planned on a task. The benefit to using taskapron is a secured payment system. Payments are held in a taskapron escrow account until tasks are completed, so if things get out of hand, we can help to mediate.
Do's:We encourage members to take photos and provide detailed descriptions, but unfortunately sometimes a task isn't always as described. If you feel confident enough to complete the task, you may so choose and you are encouraged to do your best to complete it properly.
Do's:Effectively communicating all questions and concerns in a timely manner can quickly resolve any issues with other members.
Being in a dispute is stressful. We trust that these tips are helpful enough to solve any situation encountered and come to an agreement.
If you've tried these tips and no agreement can be made, you may decide to open a dispute where taskapron support can mediate. Read taskapron's dispute process for more information.
Tasks can sometimes become more complicated than initially anticipated. Disputes generally occur between members when there is miscommunication or things don't go as planned.
taskapron's dispute process is free and is governed by 3 main dispute phases to help you negotiate, and hopefully, reach an agreement satisfactory for all parties involved.
Considering all of the above mentioned conditions have been met, the task is entitled to dispute assistance from the taskapron support system. The process has been detailed below.
We understand that the dispute process can be stressful. To make sure the experience as positive and as efficient as possible, take into consideration the following tips:
Do's:Being in a dispute with a member can be stressful, and we totally understand that. Both parties expect fair payment based on their expectations and the work done on a certain task. taskapron dispute and all other services (besides a commission) are free of charge as a way to help grow relationships within in the community without unnecessary fees. It's also a way of helping you to negotiate more effectively and resolve issues on your own.
We highly recommend that you treat everyone with respect. Inappropriate behavior or actions throughout the dispute process won’t be tolerated. This includes any of the behaviors listed below.
Should you adopt any of the above behaviors, regardless of the nature of the dispute, we reserve the right to stop any relationship with you and direct the payment to the other party. In simple terms, if you are a taskapron tasker, this means you will not be paid, and if you're a taskapron poster, this means that you will not be entitled to negotiate partial payment.
This is done as a way to encourage productive behavior and common decency as it is the foundation on which taskapron was developed. Mutual respect renders the best results in any situation. Let’s work together to reach common ground and provide an outcome that is fair and equal for the rightful parties involved.
Communication is the key to resolving any issue. Miscommunication occurs when members fail to voice their concerns before, during or after tasks. The other party can't read your mind so it's important to communicate any misunderstandings or problems.
Communication also helps the other party to understand your problems and concerns. Below are steps to help you in this process.
Communication is fundamental for an exceptional user experience on taskapron. When both the posters and taskers engage in efficient communication, their chances of reaching mutual agreements is extremely high. When expectations are aligned with demands, an assigned task goes well and smooth. Below are some tips to help you communicate effectively.
taskapron does not allow users to share private information anywhere on the platform. This is a measure taken to prevent spam and protect your privacy and security.
This essentially means you can't post in any areas of the platform if they contain the following:These guidelines have been put in place to help keep you safe as posters and taskers and to help keep the taskapron platform a safe, fair and rewarding environment for everyone.
Prior to assigning a task, we advise that you use the public comment section to discuss any task related details.
The comment section is visible to members and the public, but only members are only able to leave a comment. Use this section to ask questions to make sure all task details have been clarified before getting started.
Please note that you can only comment once your profile has been updated with the details required by taskapron (e.g. full name, birth date, phone, bank account, profile picture). Don’t share any private information publicly as it is against the taskapron Community Guidelines.
You are only able to send private messages once you've assigned or have been assigned to a task. From here you can further discuss and confirm any task information such as the arrival date and time.
Members are still allowed to publicly comment on posts before assigning or being assigned to a task.
Sharing private information in public areas is not allowed as it is a measure we've taken for your safety and privacy and to help prevent spam.
When a task has been assigned, simply locate the task from your dashboard and select the icon that says send message.
Private messages can be found in your dashboard under messages. You can also send messages and perform other actions if necessary.
Unfortunately sometimes things can happen where members become unresponsive, but taskapron is here to help.
Sometimes you'll encounter a situation where the poster becomes unresponsive. Whether you want to continue or cancel the task, you must try contacting them and allowing them at least 48 hours to get back with you.
If you're still unable to get in contact with the poster, you can submit a cancellation request.
To do this:You will be prompted to select the reason and leave details as to why you are cancelling the task. Be sure to select the correct reason behind the cancellation request so that your account won't be affected.
If your assigned tasker doesn't respond to your messages, we recommend giving them at least 48 hours to get back with you.
If the tasker still isn't responding or doesn't arrive on the scheduled date and time, you may open a cancellation request.
To do this:You will be prompted to select the reason and leave details as to why you are cancelling the task. After the cancellation request is approved, the payment will be returned with 24 hours depending on your bank. The task can easily be reposted once the task is successfully cancelled.
To repost it:Once comments or messages have been posted, you cannot edit/delete them. The only exception are compulsory comments or messages sent or made when making an offer on a task.
When an offer has been withdrawn, the comment linked to that offer will be removed. Following this action, you can make a new offer and add a new comment.
If you've made or sent a comment or message that you’d like to remove becasue you realized that it breaches the taskapron Community Guidelines, you can contact us to help you amend the situation.
Reviews are a way of helping members to build trust within the community. It also helps other members to know how reliable and honest you are.
Whether you're posting or completing tasks, leaving fair and truthful feedback is a way of showing your support.
In order to keep reviews honest, they will remain hidden until both users have left their feedback. Both reviews must be submitted within 14 days of completing the task or you'll no longer be able to submit it. If a reveiw is left by only one member, it will automatically become visible to the public after this time passes.
All reveiws must adhere to taskapron's Community Guidelines. If it is found that a review breaches these guidelines, it will be deleted.
Reviews and ratings are strict and can only be removed if they are found to have breached any of the guidelines set in place. Once it is removed, you will be unable to leave another for that that task.
Reviews are essential to building trust and transparency in the taskapron community. They're available to the public where it can be used as a reference in the assigning process.
After completing a task and the payment is released, you can leave a review by:Both the poster and tasker have 14 days, after the task is completed and the payment is released, to leave a review. To keep reviews fair, they can only be viewed once they have both left feedback or 14 days passes. They will be made available at the same time.
It's important that reviews are honest and fair. They provide valuable insight into the users performance. This can essentially influence someones decision to work with the person or not.
If everything went perfectly on the project, let others know! If, unfortunately, it didn't fair as well, be constructive and considerate so that the member knows what to do better the next time around.
All reviews must follow taskapron's guidelines (reference taskapron's review guidelines for specific review guidelines). If they violate any of these guidelines, they will be removed.
Whether you're posting tasks or completing them, you should always provide constructive feedback based on your experience. This ultimately helps other members to make informed decisions.
When leaving a review, you should think about whether you'd recommend this person to other members in the community. It's important that you are honest and clear in all of your reviews.
Here's what to consider when leaving your review:Reviews on taskapron are essential to the community and, especially, assignment process. It allows users to make the right choice in assigning or being assigned to someone. As a way to maintain trust, integrity and transparency in the community, reviews can not be edited or removed.
The only time a review can be removed is if it violates any of the guidelines set in place by taskapron. Reviews left out of anger are also subject to removal if it can be proven.
Members have 14 days, after a task is completed and the payment is released, to leave a review. It's important that you utilize that time to make it constructive and provide honest details about your experience.
taskapron is a community based on trust, and relies on your honesty and transparency in order to help maintain that. Reviews must be fair and honestly recount your experience, as this hels others to make better and more informed decisions.
Although we don't change or moderate reviews, we reserve the right to remove any that violate any of the guidelines set in place by taskapron.
Here are some examples of unsupported reviews:If you've left a review and later decide that you feel it may violate our guidelines, contact us. The team will take the proper steps to remove the review. Please note that when it is removed, you can't leave another on the same task.
Reviews, star ratings and job success are ways of measuring your performance within the community.
These should all be looked at before working with someone. It gives you an idea of what to possibly expect when posting or working on tasks.
Job success measures your reliability and commitment to tasks.
The higher your rating, the more reliable you are considered to be. High ratings help to build trust and a reputation within the community and will ultimately help you to earn more tasks and get them done easier.
Those with lower ratings cancel tasks more often than others. This ultimately makes it harder to assign and get assigned to a task.
Having low job success provides a negative experience for everyone involved and goes against the guidelines set in place. This will affect your account resulting in limitations or restrictions.
Job success is the number of assigned tasks divided by the number of completed tasks.
If you're a poster, your job success is measured by the total number of tasks you've assigned by the ones you've cancelled. Tasker ratings are measured by the total number of tasks assigned by the onces cancelled.
Your job success is only affected if you are the reason for the cancellation. This is why it is important to choose the correct reasoning for your cancellation.
Your job success is visible from your public profile. They are available to posters and taskers when reviewing and making offers.
Consistently having low job success means you're constantly cancelling tasks essentially creating a negative experience for everyone involved. This will put you at risk of have your account limited or restricted.
In order to maintain the taskapron platform, we must charge a commission fee. The commission fee is applied to the end of every task that is completed successfully. All other features and options on the platform are free and will remain free. By providing the features and low commission rates that we do, we can continue to build the platform and pay our staff.
Unfortunately with the low commission rates set in place, we can't provide insurance. Posters and taskers on the taskapron platform are independent and simply come to post and find tasks. We don't intervene unless there are questions or a dispute so if you are independent and use the platform, you are considered independent (this includes decisions about insurance).
As a poster and tasker you should obtain insurance from the company of your choice and state that in the description of your profile. You may be asked to confirm this upon arrival.
Customer support agents are available via live chat Mon-Sun 9PM-6PM.
Ask the FAQ Center different questions and receive instant answers.
Support may take up to 24 hours to respond to any emails.
Have a question about a job, tasker or booking? We're happy to help!